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MHIQ Ownership Experiences Platform
The MHIQ Platform is an AI-native solution that unifies data, systems, and experiences across every stage of the product lifecycle. Built for manufacturers, retailers, and service providers, MHIQ connects previously siloed content to deliver seamless, personalized interactions that strengthen brand relationships and efficiency.
MHIQ delivers rich, contextual, and personalized experiences for every role, across multiple screens. Built for flexibility and collaboration, MHIQ integrates seamlessly into existing workflows through configurable APIs and partner-enabled features. The result: a connected platform that accelerates digital transformation, powers intelligent Assistants, and turns everyday ownership moments into lasting brand loyalty.
Unified Content & Boost Efficiency
MyHouseIntel's mission is to help manufacturers and retailers unify product and service data across brands, connecting teams and systems to deliver a seamless experience for customers and staff.
With rapid integration through flexible APIs, MHI streamlines operations, reduces training time, and drives greater loyalty and efficiency across every stage of the product lifecycle.
Unify fragmented product and service data across multiple brands and sub-brands for a seamless customer/staff experience
Rapid, scalable onboarding and integration via MHI APIs to connect with existing brand, retail, and service request systems
Reduce staff training complexity with a single interface and consistent knowledgebase for all products and lines
Boost NPS and KPIs by accelerating customer issue resolution and increasing positive post-sale engagement
Lower support costs through AI-powered self-service, freeing staff for high-value interactions
Increase part, accessory, and upgrade sales via timely recommendations, tailored to product ownership phase
Convert “issue only” customer mindsets into loyal advocates by supporting the entire product journey–not just the last problem
Leverage actionable insights and analytics to drive smarter marketing, support, and product development decisions
MHIQ Bespoke Assistants
Why Bespoke Assistants?
Bespoke Assistants are purpose-built for manufacturers, retailers, and service providers, not generic, one-size-fits-all AI tools. Instead of requiring extensive internal solution work on top of a horizontal AI platform, MHIQ delivers Assistants already aligned to your product categories, brand standards, and role-based workflows—shortening time-to-value and ensuring each Assistant speaks your brand’s language and fits directly into existing customer journeys.
Because they are designed as part of a complete solution—not just an API or chatbot endpoint—Bespoke Assistants unify product content, service data, and ownership insights in ways generic AI offerings cannot.
MHIQ Platform Highlights
Holistic Platform Design - aggregates a multitude of data sources to organize and contextualize homeownership information and guidance
Any Screen Experiences - provide rich, anywhere access to make home information understandable and engaging from the homeowner's preferred screens
Partner Enabled - collaborate with partners to deliver co-branded, seamlessly connected experiences for everything home
Flexible - integrate with partner's systems for existing customer journey workflows and care services
MHIQ Product Intelligence
MHI turns every Assistant interaction into actionable product intelligence for Product Teams. As homeowners, support staff, and technicians ask questions and resolve issues through AI chat, the platform captures rich, real‑world usage, troubleshooting, and lifecycle signals tied to specific models and product lines. This creates a living feedback loop that helps product managers see how products perform in the field, where users struggle, and which features drive ongoing engagement.
AI analytics and reporting transform this data into continuous improvement insights — from spotting recurring failure patterns to identifying training or documentation gaps and upgrade opportunities. Our MHI approach aligns with modern customer data management best practices, using AI to unify fragmented data, surface patterns quickly, and support predictive product strategies.
Aggregating product usage, issue, and interaction data from Homeowner, Support Teams, and Technician Assistants.
Generate role‑specific reports that highlight patterns and trends.
Assist to prioritize insights into product roadmaps, documentation updates, and training content for continuous improvement.
Custom Integration and Workflows
MHIQ provides a unified, AI-native platform that connects existing systems, data sources, and workflows to accelerate digital transformation for manufacturers, retailers and technicians. By centralizing fragmented data and powering personalized, unified user experiences for each role, the platform boosts engagement, streamlines operations, and drives loyalty across the full ownership lifecycle.
Accelerates brand digital transformation with quick API integration to existing systems
Unifies fragmented data from manufacturers, retailers, and service providers into a single actionable platform
Provides personalized, contextual homeowner experiences accessible on any device
Supports partner collaboration with co-branded, seamless homeownership journeys
Enables flexible workflow integration that enhances existing customer care and service systems
Drives increased customer engagement and loyalty by supporting the full ownership lifecycle
Improves service responsiveness and agility with real-time product and service insights
Harnesses AI to automate routine tasks, increase staff productivity, and reduce operational costs
MHIQ Platform Solution Benefits
Less Searching, More Contextual Info
Efficiency for Self-Care & Customer Support
Accurate &
Responsive Service
Stickiness to Generate Referrals & Loyalty
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