Service Providers

MHIQ empowers technicians from Home Pros and Dealers to maximize efficiency, deliver transparent customer care, and streamline service calls. With AI native multimodal diagnosis, instant access to product data, and clear reporting, MHIQ makes first-time fixes and professional customer engagement easier than ever. It’s your expert technician, estimator, and parts manager available at your fingertips.

• AI enhanced diagnosis using standard input, phone camera, video, or sound for immediate error detection and repair advice

• Step-by-step troubleshooting workflows customized for each appliance model and error code

• Dialog tools for explaining repair estimates and service options to customers in a professional, clear manner

• Effortless parts lookup and ordering (filters, valves, refrigerant), tied to the exact appliance and compatible supplier inventory

• Standardized reporting for warranty paperwork and job summaries

• On-demand training guides and visual tips to help field service staff represent the brand with expertise and consistency

• Instant access to building codes and compliance documentation for installation/repairs

• Ability to switch between topic categories for technician, sales rep, and installer to address Home Pros and Dealers